Product Returns

Proformac Computers will void warranty of any product that has been mishandled, modified or interfered by unauthorised personnel. The removal of any factory seals, serial numbers or warranty stickers will also void the warranty. Warranty is void on physically damaged items.
Warranty does not cover damage to other equipment used in conjunction with these goods.
Proformac Computers always takes diligent care in servicing all goods, however Proformac has no liability whatsoever for any form of damage or loss of the aforementioned goods. Proformac will not be responsible for any loss of data. It is the responsibility of the customer to backup data which he/she believes to be important, valuable, or irreplaceable before bringing in any goods for servicing.
Products returned for credit may incur 15% restocking fee at the discretion of Proformac Computers as compensation for damages.
Any goods returned for repair found not faulty, goods with physical damage or damage caused by improper use will not be covered by warranty and the customer will be liable for a handling and service fee.
All relevant paperwork will need to be shown when collecting goods.
Three (3) months warranty applies on all goods purchased as ex-demo unless otherwise specified.