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Problem Description

Do you have your data backed up? If you do not, and do not request data to be retained, it may be wiped during service work. Proformac Technologies takes no responsibility for loss of data under any circumstances

Please select one:

No - I do not require my data to be backed up / transferred (unit can be erased or wiped).

Yes – I would like to retain my data, or be quoted to attempt back up / recovery when necessary.

IMPORTANT : Proformac Technologies takes your privacy and security seriously. As diagnostics require access to your device, you should remove the password/passcode, and any sensitive data. If you provide any credentials, you agree that you will change them once you receive your device back from servicing. Access Information Notes

I have turned off Find My

Delivey Method:

I'll Drop Off - You will physically drop off the machine to Proformac Technologies.

I'll Courier - You will send the machine via courier.

Apple Devices must have Find My Device turned off for servicing. A non-refundable assessment fee applies for non-warranty and out of warranty cases. Bookings may take 10-15 seconds to respond - please only click submit once.

I accept terms & conditions.View terms of use

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127 Gill Street, New Plymouth

Call us: 06 759 7075

Service Centre

Computer repairs for Apple and Windows

iPhone & tablet repairs

Virus removal

Screen repairs

Apple Authorised Service Provider

Microsoft Silver Partner